提示提示Product Introduction
As a leading one-stop service platform under JD Logistics in China, "JD Service +" was officially launched to first-level categories of JD.COM in May 2018. Focusing on electronics, home appliances, home furnishings, and daily life, it covers three major service scenarios, namely home service, store service and central factory service via the "self operation + platform" model and provides high-quality services for families and enterprises, such as installation, repair, cleaning, maintenance and recycling. Having established cooperative relationships with over 1,000 well-known brands, JD Logistics is committed to becoming the most trustworthy service provider in China with the concept that "good services help to your happy life", and providing available high-quality services.
- Industries covered: Electronics, Home Furnishings, Home Appliances, Apparel, Automobiles
Product Functions
Installation Services
Mainly provide home appliance installation and new energy vehicle charging pile installation services; the service categories cover air conditioners, kitchen appliances, bathrooms, televisions, water purification equipment, lighting fixtures, clothes hangers, study furniture and other home appliances and home furnishings, as well as new energy vehicle charging piles.Cleaning Services
Mainly provide Apparel cleaning and home appliance and home furnishing cleaning services; the service categories cover cleaning of home appliances, such as air conditioners, washing machines, water heaters, range hoods/stoves and water purifiers; cleaning of Apparel, such as clothes, shoes and boots, high-end cleaning, etc.Maintenance Services
Provide electronics products maintenance and home repair services; electronics products maintenance services include two service modes, namely pick-up and delivery, and door-to-door service. The service categories cover testing and maintenance services of mobile phones, office computers, small home appliances for personal care, intelligent devices, etc.; the home repair service categories cover home appliances and home furnishings, such as air conditioners, refrigerators, televisions, washing machines, range hoods, stoves, water heaters, bath heaters and clothes hangers.
Product Advantages
Polyhedral Product Form
Standardized Service Products, Customized Service Products, Industry SolutionsDiversified Network Capabilities
Eight self-built maintenance centers with high standards; a nationwide home service network; 80+ high-quality central factory networks across the countryA Personnel System Consisting of a Large Number of Skillful and Professional Talents
Exclusive Customer Service System; A Comprehensive "New Blue-collar Worker" Training SystemDigital Intelligence End-to-End Link Performance
Realize remote support, RPA, GIS, AI, hardware intelligence, etc., as well as service development driven by technology
Application Scenarios
Individual Customers
Provide customers with home services such as installation/debugging, testing/repair, cleaning/maintenance, and introduce over 6,000 service products.