JD Logistics reverse supply chain carries out operations such as nearby collection, quality inspection and processing, and diversion disposal of returned goods. When the C-end or B-end users have a single or batch return demand, JD Express door-to-door pickup is provided or merchants choose express delivery to the nearest after-sales warehouse in the same area (7 after-sales warehouses in the country + more than 20 pre-disposal centers). After that, the after-sales warehouse conducts quality inspection and reproduction of the goods returned via all channels. For the merchants who have cooperated with JD in second-hand product warehouse business, goods that are suitable for second-hand sales are circulated through multiple channels to realize loss recovery.
All-in-one business flow and logistics service; serve20+ large KA brands, as well as small and medium-sized brands; 10+ reverse experience accumulation
Self operated return of supplier services | Omni-channel after-sales custody | KA after-sales specialized warehouse/forward reverse integration | |
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Service mode | Intensive return to warehouse, testing, maintenance, scrapping, and inventory realization | Reverse intensification, return of good products to warehouse, recycling disposal, and inventory realization | Customization, exclusive services, and specialized operations |
Core competencies | Professional testing and stable operation | National warehouse network, integrated forward and reverse | Multi channel monetization |
Short chainShorten travel time
ConvenienceInternal configuration return, return of supply and return of stores
Cost reduction30% -60% reduction in total reverse cost
Stop lossEnhance sellable business opportunities
ExperienceVisual security, online billing
StandardsStrict Apparel 6S management system